Refund Policy for srhrdlicka.com
Last updated: November 19, 2025
At srhrdlicka.com, we process payments related to legal services, debt collection activities, and client payments made toward outstanding debts. Due to the nature of these transactions, refunds are limited and may not be available once funds have been applied or services have been rendered. This policy explains when refunds may be issued.
1. Payments Toward Outstanding Debts
Payments submitted on srhrdlicka.com to satisfy or reduce a debt are not eligible for refunds. Once processed, funds are applied to the account balance and cannot be reversed, as they are forwarded to the appropriate party or creditor. If you believe a payment was made in error, you may contact us for an account review, but refunds cannot be guaranteed.
2. Payments for Legal Services
Payments for legal services—including retainers, hourly fees, flat fees, filings, and related legal work—are generally non-refundable once work has begun.
Retainers: Retainer payments are held in a client trust account as required by law. Any unused portion may be refundable depending on the terms of your fee agreement and applicable regulations. Fees already earned and costs incurred are not refundable.
Flat Fees: Flat-fee payments are non-refundable once preparation or work on the matter has started.
Hourly Billing: Payments covering completed services and prior work performed are not refundable.
If you believe a billing error was made, you may request that we review your account.
3. Duplicate or Unauthorized Payments
Verified duplicate, mistaken, or unauthorized payments may be refundable after investigation. Call us immediately if you believe this applies to your transaction.
4. How to Request a Refund Review
To request a refund review or report a payment issue, please call:
Support Phone: 559-485-1453
To assist in the review, please have your name, account or case number (if available), the date and amount of payment, and the reason for the request when you contact us.
5. Processing of Approved Refunds
Approved refunds will be issued to the original payment method. Banks or card processors typically take 5–10 business days to complete the return. Refund requests that do not meet the criteria outlined in this policy may be denied.
6. Compliance
This policy follows applicable federal, state, and professional regulations governing legal practices, debt collection, financial ethics, and trust-account requirements.